As of September 2022, there were around 32 lakh defence pensioners in the country, of which over half were expected to be brought under the SPARSH system in the same year.

All pensioners must submit their life certificates by November 30 every year to continue receiving pensions

Super senior citizens can submit their life certificates from October 1, 2023. The government has issued guidelines for banks to follow. Learn more

Old age could pose a challenge in frequently visiting a bank for your needs, like submitting a life certificate, so the face authentication app can be handy

The RBI committee evaluated the regulated banks and NBFCs’ customer services, best practices followed, and customer needs before offering specific suggestions to improve the public services