The Telangana government has set up a senior citizens’ arm under the Disabled Welfare Department, with its director as the state-level nodal officer to implement the national policy for older people. Also called the Department for Welfare of Disabled and Senior Citizens, it implements the rules related to senior citizens and differently-abled people, such as the Rights of Persons with Disabilities (RPwD) Act, 2016, the National Trust Act, 1999, and Maintenance & Welfare of Parents and Senior Citizens Act, 2007.

The senior citizen card allows elderly people to avail of the state government’s welfare schemes, such as pensions, free transportation on public buses, food, medicine, health check-ups, etc., with ease.

The department implements welfare programmes for the elderly and differently-abled people in coordination with other departments to ensure an independent and dignified life in their old age. Additionally, the Telangana government has set up a 24/7 helpline number, the 14567 Elder Line, to cater to various services for senior citizens.

Some of its services include rescue and reunion with families, emotional support for the neglected, legal aid, support in availing benefits and entitlements under the MWPSC Act, and information on various senior citizen-friendly services and products.

Anyone aged 60 and above who is a permanent resident of Telangana can apply for a senior citizen card. It could take around 7-21 days to get a senior citizen certificate issued.

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How To Apply For A Senior Citizen Card

Senior citizens can apply for the certificate by phone, online or in person. They can select any of these options at their convenience.

For an online request for the certificate, the applicant must visit the integrated government portal, tgseniorcitizens.cgg.gov.in.

1. Visit the website and click the “Register” button for registration.
2. Select the appropriate application form and fill out the necessary details.
3. Upload all the required documents as mentioned.
4. After completing the task, click the “Submit” button.
5. After verifying the documents, the certificate will be delivered to the applicant via post or in person.

Elder Line 14567

However, if you are applying through Elder Line 14567, the national helpline for elders, you will need to carefully follow through the instructions as directed.

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In Person Request

In the case of an in-person request, the applicant must approach the Thasildhar office.

Collect the application form, fill out the details, attach the required documents, and submit them to the concerned officer. After verification, the certificate will be delivered via post or in person.