PIB has warned State Bank of India customers about fraudsters circulating fake APK files, urging them to download the links to earn attractive reward points aimed at defrauding them.

The number customer complaints against banks have increased but ‘maintainable’ complaints have decreased, the Reserve Bank of India (RBI) said in its annual report.

The RBI committee evaluated the regulated banks and NBFCs’ customer services, best practices followed, and customer needs before offering specific suggestions to improve the public services

Banks are required to transfer unclaimed deposits to the Depositor and Education Awareness Fund with the RBI along with interest on the last working day of every subsequent month from the expiry of 10 years of the deposit