8 Major Customer Complaints Against Banks And Other RBI-Regulated Entities
The number customer complaints against banks have increased but ‘maintainable’ complaints have decreased, the Reserve Bank of India (RBI) said in its annual report.
The number customer complaints against banks have increased but ‘maintainable’ complaints have decreased, the Reserve Bank of India (RBI) said in its annual report.
The RBI committee evaluated the regulated banks and NBFCs’ customer services, best practices followed, and customer needs before offering specific suggestions to improve the public services
Banks are required to transfer unclaimed deposits to the Depositor and Education Awareness Fund with the RBI along with interest on the last working day of every subsequent month from the expiry of 10 years of the deposit
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