The United Payments Interface (UPI) facility grew from 21 banks to 572 banks since its launch in April 2016, according to the National Payments Corporation of India (NPCI). For a perspective on its spectacular growth trajectory, UPI transactions grew from Rs 868.53 crore in March 2023 to Rs 1,344.0 crore in March 2024. You can do UPI transactions through the banks’ mobile apps or payment service providers like Google Pay, PhonePe, etc. Also, you can have as many as four UPI IDs linked to a savings bank account. However, having more than one UPI ID can be beneficial in certain circumstances, such as transaction failures.

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How Can An Alternative UPI ID Help?

A UPI ID is linked to the customer’s bank account and contains the bank’s name, for example, XXXX@oksbi. According to Google Pay, “Transactions may take longer or fail because of issues with UPI payment servers. An additional UPI ID improves your payment success rate because it routes your transaction through the server, which ensures a successful payment.” It is like navigating the best route to reach the destination. If one of the routes is busy, Google Pay selects a different path to complete the transaction. You can change your UPI ID if you face connectivity, slow server, and transaction issues, or alternatively, create additional IDs.

How To Change Your UPI ID?

• The account holder can create a new UPI ID in the following way:
• Open the Google Pay mobile app.
• Click on your profile photo on the top right side
• Then, click ‘payment methods.’
• After this step, select the existing bank account in the app
• Then, click the ‘Manage UPI IDs’ option
• Click ‘Add’ next to the UPI ID you would want to create

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If you want to add another bank account in the UPI app:

• Click the ‘Add bank account’ option
• Select the bank where you have an account
• The app will verify the details automatically via the mobile number. After verification, a new UPI ID will be created.

Next time you face an issue while making a UPI payment, select ‘Choose account to pay with” to make the payment. Note that UPI IDs are not permanent; you can remove them anytime.